Terns of condition and use

Thank you for visiting www.nv-envy.com .The site is designed by us, nvenvy to provide a convenient, private and informative online shopping experience for consumers to purchase sunglasses and related products 24 hours a day, 7 days a week. We want each visitor to the site to have a safe, pleasurable visit, so we have established the following general terms and condition so that we know what to expect from each other

We may make changes to the site, these Terms and Condition of Use , or the policies and conditions that govern the use of the site at any time. We encourage you to review the site and the General terms and Conditions periodically for any updates or changes. Your continued access or use of the  site shall be deemed to your acceptance of these changes and of the reasonableness of these standards for notice of changes.

Shipping and Payment

When you place your order, you can choose you shipping method. Various shipping method are available for all product on nv-envy.com Shipping can take 3-5 business days. If using a coupon code, please note that only one coupon code can be used per order and discount/terms may be changed at anytime without notice.

If you are ordering form, or shipping to, outside of Thailand you will be responsible for any and all local taxes duties or other similar charges or impositions (including VAT) associated with your purchase. By placing your order you are agreeing that you will be responsible for and will pay as due all of such amounts, as applicable.

NOTE: The title and risk and rewards of ownership of the product transfers from nvenvy to the customer at the point of shipment. nvenvy is also not responsible for any unforeseeable, uncontrollable factors that may delay your product’s delivery, once your order has shipped from our warehouse. This includes, but not limited to : forces of nature, act of God, war, labor strike, or any other Force Majeure.

We accept the following forms of payment : bank transfer and Paypal

Return and Warranty

Sunglass and Accessory Product Returns Policy

Our 100% satisfaction guarantee means that you can trust nvenvy to deliver high quality, handmade eyeglasses to you at affordable prices. Our no risk return policy means that you can order glasses, try them on , and if you ‘re not satisfied, return them , together with the complimentary accessories and all packaging shipped to you, within 14 days of the date of purchase. If you‘d like to return your sunglasses, simple email ask@nv-envy.com explaining the nature of your return and all necessary details. Once approved, further instruction will be email to you directly. Return shipping to our warehouse, in all circumstances, is the responsibility of the customer. Upon resolving the issue for the customer, be it repair or replacement, nvenvy will gladly cover the shipping back to the customer

 

nvenvy warrants their sunglasses against breakage due to defects in material and workmanship for 365 days from the date of purchase. Scratched lenses are considered normal wear and are not covered under warranty.

If the sunglasses are returned within the warranty period, and nvenvy finds that the breakage was due to defect in material or workmanship, the sunglasses will be repaired or replaced at our option and returned to the sender. In the event that the damage is not due to a defect in material or workmanship additional repair charge may apply. In this event, you will receive notification of additional charges through email or letter.