Terns of condition and use
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Return and Warranty
Sunglass and Accessory Product Returns Policy
Our 100% satisfaction guarantee means that you can trust nvenvy to deliver high quality, handmade eyeglasses to you at affordable prices. Our no risk return policy means that you can order glasses, try them on , and if you ‘re not satisfied, return them , together with the complimentary accessories and all packaging shipped to you, within 14 days of the date of purchase. If you‘d like to return your sunglasses, simple email email@example.com explaining the nature of your return and all necessary details. Once approved, further instruction will be email to you directly. Return shipping to our warehouse, in all circumstances, is the responsibility of the customer. Upon resolving the issue for the customer, be it repair or replacement, nvenvy will gladly cover the shipping back to the customer
nvenvy warrants their sunglasses against breakage due to defects in material and workmanship for 365 days from the date of purchase. Scratched lenses are considered normal wear and are not covered under warranty.
If the sunglasses are returned within the warranty period, and nvenvy finds that the breakage was due to defect in material or workmanship, the sunglasses will be repaired or replaced at our option and returned to the sender. In the event that the damage is not due to a defect in material or workmanship additional repair charge may apply. In this event, you will receive notification of additional charges through email or letter.